Vaccine FAQs

Craven County COVID-19 Vaccination:  Frequently Asked Questions

Who is eligible for the vaccine? 

Anyone that is 6 months of age or older is eligible to receive the COVID-19 vaccine. 

How do I make an appointment? 

Individuals should call our COVID-19 Vaccine call center at 252-636-6693 to schedule a vaccine appointment. The call center hours are Monday - Friday from 8:30am to 4:30pm. 

Where do I go to get my shot?

Individuals that are scheduled for a COVID-19 vaccine appointment will be seen at the Craven County Health Department (2818 Neuse Blvd. New Bern).

What if I have difficulty getting out of my car?

If an individual has difficulty getting out of their car, we have staff that can come to them. We also have wheelchairs available and our vaccine site is handicap accessible. If you need assistance, call 252-636-6693 when you arrive for your appointment and someone will assist you. 

How long will it take?

Since we have scheduled appointments and we are pre-registering there are no long lines. Your visit will be very quick. The longest portion of the visit is the 15-minute wait after you receive your vaccine to make sure there are no adverse reactions.

How much does it cost?

It is free to everyone, even if they don't have health insurance and regardless of immigration status. 

How will I get my second dose?

We will schedule your follow up appointment for the second dose during your 15-minute wait time for the first dose. If you receive the Pfizer vaccine you will be scheduled three weeks later, if you receive the Moderna vaccine you will be scheduled four weeks later. For every first dose we give there is a second dose associated with it and sent to us automatically from our state contacts.

Do I have to get my second dose at the same place I got my first dose?

With increased vaccine supply across North Carolina, you no longer have to receive the second dose at the same site that you received the first dose. If you go to a different provider for the second dose, make sure you go to a provider with the same brand of vaccine (e.g., Pfizer or Moderna) that you received for your first dose and bring your vaccination card with you so the provider can confirm which vaccine you received and when.

Can I get a additional dose of the vaccine?

Individuals who are immunocompromised and received the Pfizer or Moderna vaccines can now receive a additional dose to better protect themselves from COVID-19.  The additional dose should be given at least 28 days after completing the initial two-dose series. Children ages 5 to 11 who have compromised immune systems are now approved to receive an additional dose of Pfizer.

Based on CDC recommendations, immunocompromised people include those who have:

  • Been receiving active cancer treatment for tumors or cancers of the blood
  • Received an organ transplant and are taking medicine to suppress the immune system
  • Received a stem cell transplant within the last 2 years or are taking medicine to suppress the immune system
  • Moderate or severe primary immunodeficiency (such as DiGeorge syndrome, Wiskott-Aldrich syndrome)
  • Advanced or untreated HIV infection
  • Active treatment with high-dose corticosteroids or other drugs that may suppress your immune response

People should talk to their healthcare provider about their medical condition, and whether getting an additional dose is appropriate for them.

Can I get a booster dose of the vaccine?

To strengthen and extend protections against COVID-19, boosters are now available to all North Carolinians 12 and older. 

You are eligible for a booster if: 

  • You are 12 or older, and
  • You received your second/final dose of the Pfizer or Moderna vaccine more than FIVE months ago, or
  • You received your Johnson & Johnson vaccine more than TWO months ago.
  • Children and teens ages 12 and up can only receive the Pfizer booster, and parental consent is required. Adults 18 or older can get any brand.     

The CDC also recommends a third dose of Pfizer for children 5-11 who have compromised immune systems.

Get a booster anywhere COVID-19 vaccines are available. Booster doses are free for everyone. No insurance or doctor's note is needed. Please note that the Craven County Health Department does not administer the J&J vaccine. 

Adults 18 and older may receive any brand of COVID-19 vaccine for your booster shot. However, it is recommended that people get boosted with a mRNA vaccine – Moderna or Pfizer-BioNTech, instead of the Johnson and Johnson vaccine, unless they have a medical reason as to why they cannot receive an mRNA vaccine. NCDHHS encourages you to speak with a doctor, nurse or pharmacist if you have questions about what booster is right for you. 

People should talk to their healthcare provider about their medical condition, and whether getting a booster dose is appropriate for them.

Can I get a second booster dose of the vaccine?

You can now get a second booster if:

  • You are 50 or older and got your first booster shot at least FOUR months ago, or
  • You are 12 or older and have a compromised immune system, and got your first booster at least FOUR months ago, or
  • You received a total of two shots of the Johnson and Johnson vaccine at least FOUR months ago.

Getting a second booster may be especially important for people over the age of 65 and those older than 50 with underlying health conditions that put them at high risk of severe disease. 

Can I get the vaccine if I have already had COVID-19?

Yes. Due to the severe health risks associated with COVID-19 and the fact that reinfection with COVID-19 is possible, you should be vaccinated regardless of whether you already had COVID-19 infection. If you were treated for COVID-19 symptoms with monoclonal antibodies or convalescent plasma, you should wait 90 days before getting a COVID-19 vaccine. Talk to your doctor if you are unsure what treatments you received or if you have more questions about getting a COVID-19 vaccine.

Experts do not yet know how long someone is protected from getting sick again after recovering from COVID-19. The immunity someone gains from having an infection, called “natural immunity,” varies from person to person.  It is rare for someone who has had COVID-19 to get infected again. It also is uncommon for people who do get COVID-19 again to get it within 90 days of when they recovered from their first infection.  We will not know how long immunity produced by vaccination lasts until we have more data on how well the vaccines work.

Can I get the vaccine if I am currently positive for COVID-19?

You will need to be symptom free for at least 24 hours and completed your isolation for 10 days prior to receiving the vaccine.

Can I get the vaccine if I have recently had another vaccine like the flu shot?

You can get a COVID-19 vaccine and other vaccines, including a flu vaccine, at the same visit. Experience with other vaccines has shown that the way our bodies develop protection, known as an immune response, and possible side effects after getting vaccinated are generally the same when given alone or with other vaccines. Learn more here Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline Version OptionsVaccine FAQsHeadline .