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Posted on: February 23, 2021

Higher COVID-19 Call Volume Impacts Craven County Phone System

Citizens may receive a busy signal when calling any of Craven County's departments during times when the COVID-19 Vaccine Scheduling Hotline call volume is higher than normal. The periodic higher than normal call volume to the scheduling hotline can impact Craven County's overall phone system but that problem is expected to be short-lived and phone availability should return to normal as the scheduling hotline volume decreases.

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