Is my water going to be hard?

No. Many water users are concerned about this. Hard water requires more soap and synthetic detergents for home laundry and washing. Hardness is caused by compounds of calcium and magnesium, and by a variety of other metals. Our treatment facility removes the majority of these elements. As water moves through soil and rock, it dissolves very small amounts of minerals and holds them in solution. Calcium and magnesium dissolved in water are the two most common minerals that make water "hard". The water from the Black Creek Aquifer was extremely “soft”; in fact we have had some customers complain that the water made it difficult to remove soap. That water was rated as 1 grain of hardness, whereas the water from the Water Treatment Plant is rated between 2 and 3 grains of hardness .Water is not considered “hard water” until it reaches 7 grains of hardness.  We have done the best job possible to comply with the state requirements and provide our customers with adequate water supply.

Show All Answers

1. What are Craven County Water’s hours of operation?
2. What is a System Pressure Advisory?
3. What areas are serviced by Craven County Water?
4. How do I set up Craven County Water service?
5. Why do I have to show my ID?
6. What is Craven County Water’s current rate schedule?
7. Does Craven County Water service my sewer too?
8. Does Craven County Water service trash collection?
9. Does Craven County Water send out bills via email?
10. Why do I have to give you my account number to get any information when I call the office?
11. When is my Craven County Water bill due?
12. When is my disconnection date?
13. What if I cannot pay my bill?
14. What do I do if I have a leak?
15. Why did my water change?
16. Is my water going to be hard?
17. Why does my water smell like chlorine?
18. Will you test the water at my house?